What you'll accomplish
Understand which workspace identity context applies when no engineered Persona is selected.
Who this is for
This guide is for new solo creator, small-business owner, agency, non-technical founder. Use it in the intended workspace and review the result before it moves forward.
Before you begin
Steps
1
Open the right place
Open Workspace Identity in the workspace you intend to use. Open the workspace that owns the identity settings.
2
Review and complete the action
Review the effective Persona, fallback, audience, and Voice & Style before generating.
3
Confirm the result
Save the selection and test it on a short draft before wider use.
What happens next
You can explain the effective fallback before reviewing the next generated draft. Continue only after the displayed state matches the action you intended.
Troubleshooting
- Confirm that you are in the intended workspace and that your role permits the action.
- Recheck required inputs, entitlement, connection state, and the exact message shown before retrying once.
- If the problem continues, record the route, approximate time, and exact message, then contact support. Never send passwords, tokens, content bodies, or full payment credentials.
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Last reviewed: 2026-09-16.