The service framework for using Vocalis responsibly.

Operator and service scope

Vocalis is a product and service operated by OXEFY FITNESS SERVICES (OPC) PRIVATE LIMITED. Vocalis provides software for account and workspace administration, content input, AI-assisted generation, editing, quality review, brand context, planning, and supported publishing workflows.

Features may depend on plan, workspace permissions, third-party availability, platform approval, connection health, and staged release status.

Eligibility and account authority

A person creating or administering an account must have authority to act for the relevant workspace or organization and must provide accurate account information.

You must have legal capacity to accept these Terms. If applicable law requires parental, guardian, or organizational consent, you must obtain it before using the service.

Account signup records append-only evidence of the exact Terms version and revision accepted. Checkout separately requires and records the current Terms, Refund and Cancellation Policy, and server-resolved commercial offer before a payment-provider object is created. If that evidence cannot be recorded, checkout does not start.

Account and workspace security

Users are responsible for protecting their sign-in methods, controlling workspace membership, and using connected accounts only with authorization from the account owner.

Workspace owners and administrators should remove access that is no longer required and disconnect integrations that should no longer be used.

Customer content and permissions

Customers remain responsible for the content, instructions, files, brand material, and account permissions they provide, and for ensuring they have the rights needed for the requested use.

You retain ownership of customer material. You grant the operator a limited, non-exclusive permission to host, copy, process, transform, transmit, and display that material only as reasonably needed to provide, secure, support, and improve the requested service or comply with law.

AI-assisted output and professional topics

Generated or transformed content can be incomplete, inaccurate, or unsuitable. Customers must review output before publishing, relying on it, or using it in a regulated or high-risk context.

A Finance, Legal, Wellness, Fitness, or other specialist Persona is an engineered content style and workflow—not a licensed professional service or a guarantee of professional advice.

Connected platforms and publishing responsibility

Third-party services have their own terms, permissions, availability, and account rules. Customers are responsible for selecting authorized destinations and reviewing content before it is published.

A provider may suspend access, change an API, reject content, or retain content already published on its service. Disconnecting a Vocalis connection does not by itself remove provider-side content.

Subscriptions and payment routing

Paid plans recur on the interval and at the price shown before purchase. Plan limits and feature availability are displayed by the current billing catalog.

The canonical customer and checkout origin is https://vocalis.so. India transactions use Razorpay in INR. International transactions may use Paddle in USD where enabled and approved; governed routing may use Razorpay in USD when Paddle is unavailable.

For transactions processed by Paddle, Paddle acts as merchant of record where applicable. For transactions processed through Razorpay, Razorpay processes payment on behalf of OXEFY FITNESS SERVICES (OPC) PRIVATE LIMITED. Vocalis does not store full payment-card details.

You may cancel at any time. Cancellation takes effect at the end of the current paid billing period, and paid access continues until then. No prorated credit or refund for unused time is provided by default. The Refund and Cancellation Policy states the limited review exceptions and preserves rights required by applicable law.

Acceptable use

Customers must not use Vocalis for unlawful activity, unauthorized access, abuse, deception, harmful automation, infringement, credential misuse, or circumvention of service or platform safeguards.

The product-specific Acceptable Use Policy describes the prohibited-use scope.

The Acceptable Use Policy forms part of these Terms. We may investigate suspected violations and restrict or suspend affected access where reasonably necessary to protect customers, providers, the service, or third parties.

Service changes, suspension, and termination

Vocalis features and third-party integrations can change as the product, provider APIs, approval status, and safety requirements evolve.

We may change, limit, suspend, or discontinue features where reasonably necessary for security, legal compliance, provider changes, service integrity, or product evolution. No fixed uptime or service-level commitment applies unless separately agreed in writing.

A material legal revision may require reacceptance when the server-owned policy registry marks that version accordingly. Continued use alone is not recorded as acceptance of an unstated revision.

Account termination and deletion

Customers may request scoped account or owner-authorized workspace erasure through the product. Active subscription, publishing, and ownership obligations must be resolved first. Erasure removes customer content and credentials in the approved scope while allowing minimized financial, security, audit, legal-acceptance, and tombstone evidence to remain where required.

Governing law, disputes, and notices

These Terms are governed by the laws of India. The courts at Pune, Maharashtra, India have jurisdiction, subject to any non-waivable rights under applicable law.

Where reasonably practical, the parties should first attempt good-faith informal resolution for 30 days before starting court proceedings. No mandatory arbitration applies.

Formal legal notices may be sent to [email protected] and/or Floor No. 6, Ruia Chambers, In front of Amanora Gold Towers, Amanora Park Town, Hadapsar, Pune – 411028, Maharashtra, India. Nothing in these Terms excludes statutory consumer rights that cannot lawfully be limited.

Contact and related policies

Product and billing questions use [email protected]. General corporate, privacy, security, and legal notices use [email protected]. Phone: +91 92096 29387.