What you'll accomplish
Understand why an external provider may expose only certain accounts or destinations.
Who this is for
This guide is for new solo creator, small-business owner, agency, non-technical founder. Use it when you are working in the relevant Vocalis workspace and can review the result before it moves forward.
Before you begin
Steps
Open the right place
Open Connections in the workspace you intend to use. Open Connections in the correct workspace and identify the destination you intend to manage.
Review and complete the action
Review the permissions requested by the external provider before authorizing access.
Confirm the result
Confirm the connection and available destinations in Vocalis; reconnect if the provider session expires.
What happens next
You can verify which provider-authorized destinations Vocalis can currently use. Continue only after the displayed state matches the action you intended.
Troubleshooting
- Confirm that you are in the intended workspace and that your role allows the action.
- Recheck required fields, destination state, and any message shown on the page before retrying once.
- If the problem continues, record the route, approximate time, and exact message, then contact support. Do not send passwords, tokens, or full payment credentials.
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Last reviewed: 2026-09-16.