What you'll accomplish
Learn how to manage brand knowledge topics in Vocalis and confirm the result before moving on.
Who this is for
This guide is for new solo creator, small-business owner, agency, non-technical founder. Use it in the intended workspace and review the result before it moves forward.
Before you begin
Steps
1
Open the right place
Open Brand Knowledge in the workspace you intend to use. Open the correct workspace and review its current brand configuration.
2
Review and complete the action
Add or update only approved brand information, topics, or assets.
3
Confirm the result
Save the change and test it in a new draft before relying on it.
What happens next
Save the change and test it in a new draft before relying on it. Continue only after the displayed state matches the action you intended.
Troubleshooting
- Confirm that you are in the intended workspace and that your role permits the action.
- Recheck required inputs, entitlement, connection state, and the exact message shown before retrying once.
- If the problem continues, record the route, approximate time, and exact message, then contact support. Never send passwords, tokens, content bodies, or full payment credentials.
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Last reviewed: 2026-09-16.